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Policies and Terms

Sky High Sport LLC ​
For more information:

VR Goggles

Privacy Policy and Terms

Shipping

I. Domestic Shipping Policy

Shipment processing times

1.All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

2.If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order,

3.We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

Estimated delivery time: 1-2 business days.

Overnight delivery is only available for Orders with delivery addresses within the continental United States or Vietnam.

Delivery delays can occasionally occur.

Some goods available in Vietnamese store and free delivery in Vietnam. Check and confirm by Our email.

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II. Shipment to P.O. boxes or APO/FPO addresses

SKY HIGH SPORT LLC ships to addresses within VN, the US, Worldwide, and APO/FPO/DPO addresses.

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III. Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

IV. Customs, Duties and Taxes

SKY HIGH SPORT LLC is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

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V. Damages

SKY HIGH SPORT LLC is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

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VI. Contact Us

If you have any questions about this Shipping Policy, you can contact Us:

Terms of Use

TERMS OF USE

Welcome to the Sky High Sport LLC (Sky Bros) website www.sky-bro.com and www.sky-bros.com.

If you have any questions about using the website, please go to the Contact Us section. All questions or comments about the website or its content will be answered by Sky High Sport LLC

To use this website, please read these Terms of Use carefully.

You may only use the website when you have agreed and accepted the Terms without any limitation or reservation

 

I. Concepts

  1.  “Website” is the information system used to set up the electronic information page of Sky High Sport LLC (Sky Bros Team) presented in the form of symbols, numbers, letters, images, sounds and other information. other forms of information for the provision and use of information in cyberspace.

  2.  “Content on the Website” means all information, data, documents, resources, texts, designs, graphics, interfaces, images, audio files, inventions, trademarks, trade names. Trade, logo template of Sky High Sport LLC, products, services, trade secrets or other material of Sky High Sport LLC posted and/or created on the Website. All Content on the Website is the legal property and belongs to Sky High Sport LLC

  3. “Terms of Use” means the terms of use of the Website stated herein and posted on the Website.

  4. “User” means an individual and/or organization accessing the Website to access and use the Content on the Website.

 

II. Intellectual property rights

  1. Website and Content on Website are owned/copyrighted by Sky High Sport LLC and/or third party licensors to Sky High Sports LLC, is protected under the provisions of the Intellectual Property Law of the Intellectual Property Law of NM State and other relevant laws.

  2. The User has no rights, claims or interests in relation to the Content on the Website. The User agrees not to make any representations, or take any action to establish, exercise a right, or claim to the Content on the Website.

  3. Except for the case: (i) specified in Clause 1, Section IV; or (ii) with the prior written consent of Sky High Sport LLC; or (iii) permitted by

  4. the Intellectual Property Law of NM State law, the following acts shall be considered as infringing upon Sky High Sport’ intellectual property rights. Sky High Sport LLC, specifically:

  5. Any use, copying, recycling, republishing, modification, storage, reproduction, transmission, distribution, rental, rental, sale or commercial exploitation of any Content on the Website by in any way;

  6. Distribute, translate, modify, decode, create derivative work(s), tamper with the Content on the Website in any way;

  7. Other acts of infringing upon intellectual property rights under the Intellectual Property Law and relevant legal provisions.

 

III. Rights of Sky High Sport LLC

  1. Change and/or terminate part or all of the Content on the Website without prior notice or giving any reason for the updated or supplemented contents.

  2. Request the User to stop accessing the Website and/or using the Contents on the Website in the following cases:

a. Infringement of intellectual property rights of Sky High Sport LLC under Section II of these Terms of Use

b. Use of the Contents on the Website in the circumstances that are restricted or prohibited by Section V of these Terms of Use.

c. Request the User to compensate for all damages incurred (if any) in case the User violates the provisions of these Terms of Use.

 

IV. User Rights and Responsibilities

  1. Use the Content on the Website (view, extract the content (print, download, forward, …) or share it with others) but only for personal/internal and non-commercial use with terms and conditions. must cite the source as well as keep the link (link/url) to the Content on the Website.

  2. Ensure: (i) Comply with the Terms of Use and the provisions of NM State law relating to accessing the Website and using the Content on the Website; (ii) Do not interfere with, affect the access to the Website and use of the Content on the Website by other Users; (iii) Do not interfere in the operation and management of the Website of Sky High Sport LLC

  3. Termination of access to the Website and/or use of the Content on the Website in case the User does not agree with one or some or all of the Terms of Use.

 

V. Restriction of use

Sky High Sport LLC does not accept any use of the Content on the Website under any of the following circumstances:

  1. Against the United States of America.

  2. Infringing upon the personal freedom of others; and/or humiliate, defame, libel others; and/or harm or disadvantage others.

  3. Disturbing public order;

  4. Committing acts that violate NM law.

  5. Dissemination and distribution of information by third parties without their consent.

  6. Use the Content on the Website for business and/or commercial purposes, including but not limited to contests, betting, barter, advertising or multi-level marketing without prior written consent. Text of Sky High Sport LLC.

  7. Transmit virus-infected electronic files that may damage and/or impair the operation of other electronic devices

  8. Use robots, spiders and/or any other means to track and collect Content on the Website for any reuse purposes without the prior written permission of Sky High Sport LLC

  9. Use any device, software and/or any other means to infringe or intentionally interfere with the operation of the Website.

  10. Any action that is illegal and/or prohibited under the laws of NM State.

  11. Acts of infringing upon the legitimate rights and interests of Sky High Sport LLC

  12. Any action that Sky High Sport LLC unilaterally considers it inappropriate or negatively affects Sky High Sport LLC

Return and Refund

Return & Refund Policy

 

I. Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 hours without giving any reason for doing so.

The deadline for cancelling an Order is 24 hours from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 24 hours from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

 

II. Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 07 days

  • The Goods are in the original packaging

  • The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

 

III. Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

- US Headquarters: 1209 MOUNTAIN ROAD PL NE, STE R, ALBUQUERQUE, NM, 87110.

- Vietnamese branch: Lot2-10A, Haibatrung Cluster, Hoangmai District, Hanoi, Vietnam PO 1115711

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

 

IV. Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

 

V. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Privacy

I. Privacy Policy :
The sky-bro.com website is owned by Sky High Sport LLC, which is a data controller over your personal data.
We have adopted this Privacy Policy, which defines how we treat information collected by sky-bro.com and provides why we must collect certain personal data. about you. Therefore, you must read this Privacy Policy before using the www.sky-bro.com website.
We take care of your personal data and are committed to ensuring its security and safety.

 

II. Personal information we collect:
When you visit website www.sky-bro.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some installed cookies. on your device. In addition, as you browse the website, we collect information about the individual websites or products you view, which websites or search terms referred you to the website, and how you interacted with them. webpage. We refer to this automatically collected information as “Device Information”. Furthermore, we may collect the personal data you provide to us (including but not limited to First Name, Last Name, Address, Payment Information, etc.) execute the agreement.

 

III. Why do we process your data?
Our top priority is the security of customer data and therefore we may process only minimal user data, only to the extent necessary to maintain the website. The information automatically collected is only used to identify potential abuse cases and to establish statistical information regarding the use of the website. This statistical information is not otherwise aggregated to identify any particular user of the system.
You may visit the website without telling us who you are or disclosing any information that would otherwise identify you as a specific, identifiable individual. However, if you wish to use certain features of the website or you would like to receive our newsletter or provide other details by filling out a form, you may provide us with personal data. , such as your email, last name, first name, city, place of residence, organization, phone number. You may choose not to provide us with your personal data, but then you may not be able to take advantage of certain features of the website. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are unsure of what information is required can contact us at support@sky-bros.com (ENG) or theskybrosvn@gmail.com (VN).

 

IV. Your rights:
If you are a US citizen, you have the following rights in relation to your personal data:
• Right to be notified.
• Access rights.
• Right to repair.
• Right of deletion.
• Right to restrict processing.
• Right to data portability.
• Right to object.
• Rights related to automated decision making and profiling.
If you wish to exercise this right, please contact us using the contact information below.
In addition, if you are a US resident, we note that we are processing your information to fulfill the contracts we may have with you (for example, if you place an order through the website.) or otherwise to pursue our legitimate business interests listed above. Besides,
Please note that your information may be transferred outside of US, including Canada.

 

V. Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please note that we are not responsible for such other websites or third-party privacy practices. We encourage you to take note when you leave our website and read the privacy statements of each website that may collect personal information.

 

VI. Information security:
We keep the information you provide on our servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. We keep reasonable administrative, technical and physical safeguards in place to protect against unauthorized access, use, modification and disclosure of personal data in our control and retention. I. However, data transmission over the Internet or wireless networks cannot be guaranteed.

 

VII. Legal Disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with court or similar legal process and when we believe that disclosure is necessary to protect our interests, protect your safety or the safety of others, investigate fraud, or respond to a government request.

 

VIII. Contact information:
If you would like to contact us to understand more about this Policy or would like to contact us regarding any matter regarding your privacy rights and Personal Information, you may send an email to theskybrosvn@gmail.com (VN); finance@sky-bros.com (Englísh).

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